Issue inserting data from email protocol gateways

Resolved
Resolved

We've now resolved the incident, and the affected files will be processed in the next few hours.

Thanks for your patience.

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Investigating

There's currently an incident preventing files, that are sent via email protocol, from being inserted in the platform.

All the affected data will be recovered and inserted once the incident is fixed.

Apologies for the trouble we might have caused.

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Began at:

Affected components
  • Insertion APIs
    • Email bridge