Issues visualising and obtaining readings

Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

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Recovering

We've fixed the core issue. Currently in QA phase.

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Identified

Due to a temporary error in DEXMA parameters IDs, you might experience issues obtaining and visualising DEXMA readings. It may affect data visualisation in the platform, external apps, and obtaining readings via API, when using the parameter ID. We are working in solving this issue as soon as possible. Sorry for the inconvenience - we will update the incident status as soon as we have more information.

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Began at:

Affected components
  • Web Application (app.dexma.com)
  • REST API (api.dexcell.com/v3)