Resolved
Resolved

We've now resolved the incident, and data is being inserted at normal pace. Thanks for your patience.

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Recovering

Since this past weekend, we’ve experienced an incident affecting our insertion engine, which caused delays in data ingestion. While the core issue has been mitigated, you may still notice some ongoing delays in data insertion from any datasource (API, FTP, email, ...).

Our team is actively working to fully restore normal performance.

Thank you for your understanding and patience.

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Began at:

Affected components
  • Insertion APIs
    • Default Insertion API (is3.dexcell.com)
    • FTP Bridge (ftp.dexcell.com)
    • Email bridge